Umang App for e-Government Services

By | 07/01/2022

This platform provides people access to more than 100 services, from both the state and central government. With Umang, the government aims to promote e-governance and adopt a new-age governance policy as part of Modi’s Digital India initiative. The app can be downloaded on Android, iOS and Windows phones for free. Umang has been developed by the National e-Governance Division (NeGD) and the Ministry of Electronics and Information Technology. This e-governance application can also be used from other channels such as through the web, SMS, or IVR.

Umang App for e-Government Services

The following are some of the services available in Umang:

DepartmentServicesPassport Seva

  • Appointment availability
  • Track status
  • Locate Passport Seva Centre
  • Fees calculator
  • Doc Advisor

Aadhar Card

  • View Aadhar card

Bharat Gas

  • DBC request
  • Refill order
  • Refill history

CBSE

  • View results

EPFO

  • General services

Pay Income Tax

  • Challan, track status

Pradhan Mantri Awas Yojana -Housing for All (Urban) (PMAY)

  • Registration, application status
  • Eligibility, status check
  • Subsidy calculator

Pan Card

  • Apply New Pan Card
  • Eligibility, status check
  • Subsidy calculator

What is Umang App?

The Umang app is a mobile application that can be used to get access to a wide range of government services at the click of a button through your smartphone.

Features and Benefits of Umang App:

Seamless integration: With the Umang app, consumers can enjoy seamless integration with all government related services including Aadhaar, DigoLocker, and PayGov, to name a few. You can also check where Passport Seva Kendra’s are located and book appointments.

Easy access: This e-governance app is not just limited to smartphones. You can also use it on a desktop, tablet or through SMS.

Customer service: Umang has a dedicated customer support team that resolves all issues that a user may have. The support team is available on all days of the week from 8.00 a.m. to 8.00 p.m.

Single app for all services: The best part about the Umang app is that it a single platform for over 100 government services. Users will be able to access a number of services on a unified platform using a range of different channels.

Download Umang App

How To Download Umang App

To download the Umang app on Android phones, go to Google Play Store and type Umang. Click on install and wait for the app to be downloaded. Proceed to launch the app post download and register for the service. For Apple users, the app can be installed from the Apple App Store.

How To Use Umang App

Step 1: Download the Umang app from Google Play Store or Apple App Store
Step 2: Create your ‘Profile’ by providing personal details such as name, mobile number, age. There is also an option to upload a profile photo
Step 3: You can also link your Aadhaar number to the app and other social media accounts
Step 4: After profile creation, you can log in and go to the ‘Sort & Filter’ section to browse through the services and categories
Step 5: Go to the search option to look for particular services

How To Register/Set Up Umang App Using Mobile Number

Step 1: Download the Umang app from Google Play Store or Apple App Store

Step 2: Launch the app and click on ‘New User’.

Step 3: On the ‘Registration’ screen, key in the mobile number and click ‘Proceed’. You will see the mobile number verification screen

Step 4: Now, key in the OTP and proceed to set MPIN. Type MPIN and click ‘Confirm MPIN’

Step 5: Choose ‘Proceed’ and answer the security question and continue

Step 6: Now, enter Aadhar number if you want to link it or click ‘Skip’ to move on to the ‘Profile Information Screen’, where you will have to enter profile details and click ‘Save & Proceed’

Step 7: This completes the registration process and you will be redirected to the home screen

If a user chooses to go ahead with Aadhar verification on Umang:

  • It will allow users to log in to the app using Aadhar number
  • The information will be used for E-KYC purposes
  • During profile creation, Aadhaar information is copied automatically to the Umang profile

Note that if you key in your email address during profile creation, an email will be sent for verification to the given email address. The email id will be displayed only if the user verifies the same.

How to Withdraw EPF using Umang app

Step 1: Download the Umang app

Step 2: Go to the search menu and look for EPFO

Step 3: Choose ‘Employee Centric’, click ‘Raise Claim’ and enter EPF UAN number

Step 4: Enter the OTP that is sent to your phone number, choose type of withdrawal and submit through Umang

Step 5: A claim reference number will be sent to you and you can use this to track the status of your claim

Note: In order to make EPF claims through this e-governance portal, it is very important to first have the following re-requites:

  • Approved and verified KYC details
  • UAN number linked to Aadhaar
  • Umang app linked to Aadhaar
  • Phone number should be linked to Aadhaar

What are the channels through which Umang can be used?
Mobile app

  • IVR
  • SMS
  • Web
Category: App
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